Keep getting message "Day missed"

moscreations

Even though I am in every single day, I have been getting this popup everytime I got on to play and every time I click on continue (by using good bars, which I don't have) and every day I continue to play, it's getting ridiculous because I am playing every day and if I did happen to have 9 good bars you would steal them from me. So please fix this problem ASAP. Thank you. Moscreations

Screenshot_20230314-130836_Candy Crush Soda.jpg

Pitty_Kitty

Hello @moscreations and welcome to Soda community!

Sorry to hear that. Would you be able to tell me at what time you open Soda app more or less? What do you do usually when you open Soda app every day?

Do 24 hours from the previous day log-in pass before you open Soda app? or do you open Soda app before 24 hours from the previous day log-in?

which device do you use? (make and model)

What's your game ID number?

How to find your user ID on Soda app: here

thanks

moscreations

I don't keep track of when I play, but don't believe it is way past the 24 hour mark. For example I know I played it last night or maybe late afternoon, and to get my ID I had to log on now and got the same message, this has been going on for almost 2 weeks now.

My ID is 13676587907

I usually play it on my tablet, Samsung Galaxy Tab S4.

Hope you can find a solution as it's getting rather annoying, but at least it does let me play, and I hope not to win anything for fear it gets stolen because of this issue.

Thank you

Moscreations

Pitty_Kitty

thanks a lot for getting back to me!

I'll forward your details to community manager so this can be looked into.

Just to be clear what's your timezone? Like, your "now" stands for what time?

From where I live it's 13.30 CET for example

thanks

Pitty_Kitty

In the meatime, would you try now to log out (provided you have a King account to save your progress), clear cache* of Soda app, restart device and log back in to check that this issue keeps happening tomorrow despite those steps?

*If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

It'll likely will but It'd helpful to know anyway, thanks

moscreations

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2576139#Comment_2576139

It is now 8:45 am ET

moscreations

I also cleared the cache and restarted the tablet and logged back on the game and same error. I never thought that doing that would cleared that up it's more of a game issue that a device issue.

Thanks

Pitty_Kitty

thanks a lot for letting me know @moscreations !

I'll let you know when I have updates on this

moscreations

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2576163#Comment_2576163

Thank you!

jennylynnteal

I am having the exact same thing happened! I was on 321 days and I know that I played this yesterday but this morning when I logged in and tells me I missed a day and gave me the option for the nineGold bars. The same thing happens when I click continue but it doesn’t ever reset it keeps telling me you missed today. So I actually for the first time ever in this game purchased 10 gold coins successfully. I then chose to continue with my nine coins. The game is nine points but still is giving me the same error message. So don’t buy coins to fix it! I wanna know how to get my money back on that unnecessary purchase?! I reached out to support and they sent me a link to ask the community…. then I saw this post too. I have also reset my app and restarted multiple times. The app is updated but still same message. Just started for me today.

thanks!

moscreations

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2576581#Comment_2576581

Hopefully they will come up with a solution. Personally I never spend my own money on games, been there and done that in the past and lost way too much money that way. Never again, but this message is kind of annoying, so hopefully it will be resolved soon.