Sign Up!

Did not receive boosts

Options
TZJ3
TZJ3 Posts: 5 Level 2

I received my gold bars but not my boosts! How do I contact support to get what I paid for?

Answers

  • Yosca
    Yosca Posts: 15,812 Soda Moderator
    Options

    Hello @TZJ3 welcome to Soda Community

    I am sorry you had a problem with your purchase. Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:


    - Tap on the blue gear

    - Tap on the ? mark

    - Tap on “My Purchases“

    -  Choose and tap on a topic that is closest to your question/issue

    - Scroll down to the bottom and tap on "Contact Us"


    If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find 

    Hope this helps 🙂

Hey! Would you like to give us your opinion?