Detective Season: The sabotage of Candy Town

princesstina723

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2631068#Comment_2631068

I am not able to play the levels and collect my rewards and I even paid to get the other rewards

Princess_Jessica

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2631070#Comment_2631070

Let's get you some help I'll tag @Pitty_Kitty and @Yosca to see if there is something that can be done for you 😊

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2631070#Comment_2631070

Hello @princesstina723

Please open a question in Support section here so we can discuss about it and we don't add off-topic comments to this page. click on "ask a question" green button at the top right

Kindly elaborate more on the issue you experience in your question.

When did this start?

How does this problem happen in your game exactly?

Where does it happen?

Do you see a connection error in profile settings?

Which device do you use (make and model)?

Thanks

princesstina723

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2631077#Comment_2631077

Thank you

crystaldoesart2023y

O Ma Gad. Chapter 3 Has Started People lets go

viviana1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2630081#Comment_2630081

Also having such experience at this point currently i had to uninstall and install candy crush and I was happy half of my problem settled with that and I didn't lose anything just had to start batula afresh. Goodluck

viviana1

I really don't seem to understand the whole detective season of a thing reasons being that i had some problem with candy crush and when I got that resolved the little effort i made in daily pass of the season of detective was showing missed and I'm sure i did pass some of the daily task

teeweiping

Deleted.

teeweiping

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2633338#Comment_2633338

Maybe is my android problem because my android is too old, and I once change to my mom's new android and the ads can run smooth every time.

Lil'_Momma

I've been experiencing on-going problems with the Detective Season event.

Today I logged into my game only to discover that all the clues I successfully uncovered during the first week of Chapter 3 have been removed and (mistakenly!) marked as missed!!

The same thing occured during Chapter 2.

Why does this keep happening?

I find this issue VERY frustrating and cannot wait for this event to conclude.