Why is the Candy Crush store not available?

21kdiamond

I am at day 59. When I signed in I received the message that I missed a day. I didn’t but don’t want to lose my progress. I tried to buy bars from the store but it isn’t available. Help!

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/403381/why-is-the-candy-crush-store-not-available

Hello and welcome to Soda Community @21kdiamond

I am sorry to hear this. Please try the troubleshooting:

provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

If that doesn’t help, are you able to log out and in?

Do you see an error message like this? 👇