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Freezing again and again

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nolampatel
nolampatel Posts: 2 Newbie

Have the same freezing issue as others. Latest iOS software installed, have tried closing app several times, reinstalled game (lost all boosters) and it worked for 2 days and freezing again. Did lose chefs hat so guessing it had to do with cake challenge. Please help. Don’t want to lose more progress

Answers

  • Yosca
    Yosca Posts: 15,798 Soda Moderator
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    Welcome to Soda Community @nolampatel

    I am sorry you uninstalled the game. This is always a very last resort as it will cause you to lose all boosters as they are stored in your device memory.

    The Studio is aware of the issues and working on it. In app Help Center they highlighted it.

    I am sorry for the inconvenience 😔

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
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    Hello @nolampatel and welcome to Soda community!

    Thank you fo reaching out. Soda Studio is investigating this problem. As soon as we have updates, they'll be posted on the community

    I'm sorry to hear you reinstalled the app and lost your progress.😥

Hey! Would you like to give us your opinion?