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Despite the updates, the error remained. Should I delete it?
If you've lost purchased items that you haven't used yet, please also contact Player Support.
Oh I’m so sorry to hear you had to uninstall the game 😕 Hope you have replenished boosters again soon 💪🤞
Happy crushing 🤗
Thanks for the help. I tried every trick. Unfortunately I had to delete the game! I've lost a lot of help, but I'll collect it again soon!
You could try a trick, which helped @pitty_kitty once.(you can find her tutorial here)
Her trick: Force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"
If this doesn't work then the only solution to fix this problem is to uninstall and reinstall Soda app.
This type of error appears when something unknown goes wrong in the Soda app and it often indicates that the game app has become corrupted.
In this state, your game is offline: you will not be able to play normally, save progress, and make purchases. You can't contact Player Support directly from your app so they can't look into it.
Unfortunately, uninstalling the app will delete all your boosters (they are stored in your device’s memory) and recent progress you made while offline due to this issue. If you have a King/Facebook account, you can recover all gold bars and progress made before this issue occurred.
If all or part of your progress is lost after reinstalling the app, create an account if you don't have one yet and contact Player Support so they can manually restore your progress to your account. How to contact:
I see this error that the picture shows.
Hello @Szépségem welcome to Soda Community
I’m so sorry to hear this. Please check your profile. Do you see an error like this?
If you don’t see this error, can you please do the troubleshooting again?
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Replay some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
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Bonjour. Je n'ai pas reçu points bonus lundi alors que j'ai fait 3 podiums d'affilié et fini première au dernier podium. De plus, suis coincée au niveau 18620
I heard someone said he is making money in this platform is it true?
The ads are too long and they won’t close when I hit the “X”. Candy Crush has those annoying ads set up that way! When I finally close the ad, a screen pops up in my safari and then the ad continues for another five seconds!! Come on NOW!! We don’t want that 💩!!! That Vita Mahjong ad is 30 seconds long and then the “done”…
Hi There I was just wondering how do i confirm my email address as it doesnt show up on my phone or tablet so i go to my offical email and theres nothing there to confirm it. Please help
I don't know why but I can no longer change my game board color. . I can't change anything except sounds. I've tried figuring it out on my own but nothing. I've send a email, no reply
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
