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Adventure Tournament I can't find it in my game
Although I was in the first place and today I got a pop-up message, but I can't find the event in my game
Also there is a bug in my game
When I try to finish the level, i.e. exit, it does not allow me to do so
Does any soda player have these problems?
I hope to fix things as soon as possible
Best Answers
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Hello @Amoonmoon
We've been told the tournament widget is expected to disappear between rounds and it will be back once the new round starts.
As for the button, does the issue still persist after checking troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
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That's strange @Amoonmoon 🤔 Maybe it will show up later in your game. As @Pitty_Kitty says we will pass this on.
Do you play with a King account or Facebook account Amoon?
Answers
-
Hello @Amoonmoon
We've been told the tournament widget is expected to disappear between rounds and it will be back once the new round starts.
As for the button, does the issue still persist after checking troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
-
-
That's strange @Amoonmoon 🤔 Maybe it will show up later in your game. As @Pitty_Kitty says we will pass this on.
Do you play with a King account or Facebook account Amoon?
