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Adventure Tournament I can't find it in my game
Although I was in the first place and today I got a pop-up message, but I can't find the event in my game
Also there is a bug in my game
When I try to finish the level, i.e. exit, it does not allow me to do so
Does any soda player have these problems?
I hope to fix things as soon as possible
Best Answers
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Hello @Amoonmoon
We've been told the tournament widget is expected to disappear between rounds and it will be back once the new round starts.
As for the button, does the issue still persist after checking troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
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That's strange @Amoonmoon ๐ค Maybe it will show up later in your game. As @Pitty_Kitty says we will pass this on.
Do you play with a King account or Facebook account Amoon?
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Answers
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Hello @Amoonmoon
We've been told the tournament widget is expected to disappear between rounds and it will be back once the new round starts.
As for the button, does the issue still persist after checking troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
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I've done all of the above, but the two problems still persist
๐คท๐ปโโ๏ธ๐คท๐ปโโ๏ธ๐คท๐ปโโ๏ธ
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ok @Amoonmoon
Which device do you use to play Soda? Make and model please
What's the latest version of Soda app installed?
What is you game ID number?
I'll pass them on to community manager ๐
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The device ( HUAWE MAR_LXIM )
The release of the game 1.245.3
I would be very grateful, thank you ๐๐ปโค
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1
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That's strange @Amoonmoon ๐ค Maybe it will show up later in your game. As @Pitty_Kitty says we will pass this on.
Do you play with a King account or Facebook account Amoon?
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Monday, sometimes Elvis, sometimes King
I tried switching too, no use ๐คท๐ปโโ๏ธ
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Hello
Didn't I get the event, I'm in tenth place ๐ฐ
After it was almost finished
Hmmm okay The important thing is that I have it now
Thank you very much for your concern ๐๐ปโฅ
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