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Can't play as only 3 team members are visible on my screen, can't add a fourth! Won't let me scroll down the screen.
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Oh darn. Hopefully one of the mods has a suggestion .
no, just a mouse
Do you have a touchscreen ? I found that I have to scroll up with my finger instead of my mouse to pick the 4 players. 😊
1002532033 is my id, version is 1.246.200.0
It started doing this about 2 or 3 weeks ago. I used to be able to go to 'ask friends' to get more lives, now it has a social button that only offers me the choice of 1 ask at a time.
I have the same problem on the social screen, where I will have, for example, 10 asks for help. It only shows 4, can't scroll down, have to click on the four then close the screen, open it again, and click on 4 more, etc.
I have lots of friends, but for some reason my mouse won't scroll down to click past 3, even though more are listed.
You don't add new friends in "Shipmates".
Choose the "Social" option.
Choose the "friends" tab.
Choose "add more friends"
Take whomever they suggest to begin.
Hello!
I'm not sure I follow? I also play Soda on Microsoft app and it works okay.
I'm not able to help further without the infos I asked in my previous comment 🙂
I'm on a desktop with microsoft so I guess that's the problem.
Hello @kathybartley and welcome to Soda community!
I'm sorry to hear that, are you still experiencing this issue? when did this start?
Does this issue persist after checking troubleshooting steps?
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer