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Why cant I retrieve my progress?
Best Answer
-
Hello @tburke0 and welcome to Soda community!
Do you see any connection error messages displayed on Soda app?
Do you have a King/Facebook account to save your progress?
If you don't see any connection errors, check out this guide, it might help you get your levels backποΈ HERE
If you can't retrieve your progress then please contact Player Support (customer service) and ask them to manually put you at the desired current level:
- How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.
Check out this guide for directions step by step: ποΈ
How to contact Support from the game app to report Lost progress issues!
Answers
-
Hello @tburke0 and welcome to Soda community!
Do you see any connection error messages displayed on Soda app?
Do you have a King/Facebook account to save your progress?
If you don't see any connection errors, check out this guide, it might help you get your levels backποΈ HERE
If you can't retrieve your progress then please contact Player Support (customer service) and ask them to manually put you at the desired current level:
- How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.
Check out this guide for directions step by step: ποΈ
How to contact Support from the game app to report Lost progress issues!