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transfer to new device

Pencils
Pencils Posts: 2

Level 1

edited July 2023 in Support

How do you move all info (days played, etc) to a new device. Candy crush soda was transfer and shows number of levels that I am at but does not show number of days played does not show number and other ac

Answers

  • Yosca
    Yosca Posts: 17,488

    Welcome to Soda Community @Pencils

    I understand, you are on the same level but you don’t see the correct daily bonus and your boosters, correct?

    About the Daily Bonus, sometimes it helps to close the game, restart device and open the game.

    If you don’t see the boosters that is correct. Boosters, Extra Lives, and Extra Moves are not saved on King’s servers; they are saved locally on the device in which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device.

    The good news is that if you still have access to the old device and you didn’t uninstall, everything will still be there. You can use up those boosters to power through some levels 😉

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