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Daily log in

Whojay80
Whojay80 Posts: 4

Level 1

Can someone let me know when the issue is fixed with daily log ins? I am tired of it resetting 2-3 times a week. I have emailed about this several times and never gotten a response. I have no desire to play until it is fixed. I might if I get bored, but I have other apps for that so even that is a bleak chance. I'm sure king doesn't care but this is two games now with daily log in issues. One the daily log in doesn't show up at all and hasn't for a week. This one it keeps resetting. These were the last two King games on my phone. They are about to be gone like the others if these issues aren't resolved quickly.

Answers

  • Yosca
    Yosca Posts: 17,686

    Hello @Whojay80

    I am sorry to hear your Daily Bonus keeps resetting 😕 The daily bonus can be reset for various reasons. An update of your device or game app, the time you logged in, and one-time glitches may cause this. Then the daily bonus will reset back to day 1 but on day 7 you will be back to getting 2 hours  booster and 30 minutes life again. 

    Since this happens over and over, I recommend doing the following: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly. 

    Hopefully the Daily Bonus won’t reset again 🙂

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