Facebook

JFLO1980

I was logged out of candy crush on Facebook so I went to sign in with my email or my Apple ID and when both signed me in they took me back to level one. I was on level 1400 how can I get back?

Yosca

Hello @JFLO1980

There is a known issue with Facebook (you can find the article in Help Center 😉)

https://community.king.com/en/blog/kb/articles/2342-known-issue-facebook-outage

When you use Apple ID to sign in, your progress cannot be synced from another account (King or Facebook account) If you choose to use Sign in with Apple, you'll create an entirely fresh account that can be accessed across Apple devices using iOS 13 and above. 

If you want to sync your progress with King account (email address and password) you can find more info here 👇:

https://community.king.com/en/blog/kb/articles/2018-syncing-your-progress-with-facebook-on-king-com

I am not sure if this will work, as there are problems with games on Facebook. If it does work and you are still on level 1, play some levels, then log out of the game and log back in.

Let me know if this works 🙂

Ireuda

Por que os jogos sumiram do facebook?

taito2000

Pretty sure I was on level 1300 or so also, and I hadn't played through a King account. So missing out on it is really frustrating.