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Why didn't I get the rewards as advertised?
I bought the 12.99 reward package with a certain number of all the helpers and gold bars, unlimited play hours, etc ..
None of what you advertised did I get. I would not have spent that type of money, unless I was getting something very useful.
**This is considered false advertisement.
Answers
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Welcome to Soda Community @msjro
If you have not received the rewards from your purchase, please contact King Player Support. They can give you a refund or send you replacements.
When playing on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
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