Why didn't I get the rewards as advertised?

msjro

I bought the 12.99 reward package with a certain number of all the helpers and gold bars, unlimited play hours, etc ..

None of what you advertised did I get. I would not have spent that type of money, unless I was getting something very useful.

**This is considered false advertisement.

Yosca

Welcome to Soda Community @msjro

If you have not received the rewards from your purchase, please contact King Player Support. They can give you a refund or send you replacements.

When playing on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find 

Yosca

Welcome to Soda Community @msjro

If you have not received the rewards from your purchase, please contact King Player Support. They can give you a refund or send you replacements.

When playing on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find