Paid 9.99 to get 15 gold bars but only got 10

springrusher

i had 8 gold bars ! Purchased a package with 15 gold bars and other powerups. However, I only received 10 gold bars.

Yosca

Welcome to Soda Community @springrusher

I am sorry your purchase didn’t go well. Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find 

Hope this helps.