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Number of continuous days playing restarts back to day one

BrianBee
BrianBee Posts: 4

Level 1

edited August 2023 in Support

I play Soda and Jelly every day but why does the game always restart back to day one after 5 or 10 continuous days ? In Soda I'm in level 2357 today, Jelly I'm in 1926. At least the levels don't go back to day one.

Anyone know why this happens ?...I'm in Canada.

Answers

  • Yosca
    Yosca Posts: 17,664

    Hello @BrianBee welcome to Soda Community

    I am sorry to hear your Daily Bonus keeps resetting 😕 The daily bonus can be reset for various reasons. An update of your device or game app, the time you logged in, and one-time glitches may cause this. Then the daily bonus will reset back to day 1 but on day 7 you will be back to getting 2 hours  booster and 30 minutes life again. 

    Since this happens over and over, I recommend doing the following: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly. 

    Hopefully the Daily Bonus won’t reset again 🙂

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