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I have collected three winners badges in a row, 2 times now. I’m unable to collect the reward. What’s up with that?
Welcome to Soda Community @cathycaines
Do you mean you won Weekly Race but haven’t received the rewards? Do you see an error?
Did you try troubleshooting?
👉 provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If you still haven't received the reward after that, please contact Player Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device.
👉 click blue gear, click question mark, click “technical and connection issues” , click “thanks for reaching out” , scroll down and click on “contact us”. Select the correct game and fill in the form.
Same here
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Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
I was playing pretty regular. Never bought anything, so I decided to buy something and now you put me on a higher level. I am done. I will not be buying anything and I will not be playing much. No fun anymore. So long. Sheila
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
Hello everybody, I would like to learn how to join a team and compete
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
