Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Hello,
this morning I completed the small pass but I didn't receive any of the seven rewards, even though the notification stated that all the unclaimed rewards have been added, however, nothing shows. Can somebody help? Thank you.
OK thanks @corals22 I’ll pass it on to the CM.
I didn't get the acknowledgement email, all I got was an automatic response on how to check my connection (?). I replied and then again got two automated responses, one about the connection issues and the other asking for my feedback about how helpful they were. I did send an email again, we'll see what will happen this time.
I didn't receive any ticket on that particular occasion, actually I don't understand what kind of ticket I should have received. All I got was the notification that all seven unclaimed rewards have been delivered, and that notification popped up twice, but no reward whatsoever. was there.
I play on a PC in the Google PlayStore app. My ID is 1162209460. Thank you.
However @corals22 another player reported the same issue. Did you receive a ticket number?
If you did receive a ticket, please post it here and your Game ID 👉 here is how to find. Also what device do you play the game on? Make and model please.
Then I pass it on to the CM 🙂
Hello again @corals22
Did you receive an automated email as acknowledgement? If you have not heard back from them within 3 days, please send a reply to the same email you have received. We do not have the possibility to contact Player Support ourselves.
Thank you, @Yosca for your answer. I contacted the Player Support Team but not much happened, because all I got was a computer generated response which wasn't helpful at all. Funny though, when you contact the support team you have to check the "I'm not a robot" box, and then the robot answers you right back :-) Anyway, is there any other way this could be solved? Thank you!
Hello @corals22 Sorry about this.
Please try to force close your apps, check for game and device updates and log back in. Replay some levels, this will help reconnect the game to the servers, click on the activity icon, check the pass.
If you still haven't received your rewards, please contact King Player Support as they can check your game. If you happen to play on a mobile device or Windows app, you can contact directly from the device.
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
New here? Sign in or create an account to join the fun.
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
