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I paid for the deluxe rewards for medium level but it is showing highest level and asking me to pay $12.99. I already paid 7.99. How do I get those back?
Welcome to Soda Community @atxgirl
That's strange that you see another de Luxe pass while you chose the medium pass. Try to force close the game app, reboot your device and log in. Replay a few levels and check the Rewards Pass icon. If you still see the Big Pass I recommend you contact King Player Support.
If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
Hope this helps 🙂
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Comprei moedas e não recebi , preciso de ajuda
candy crush should please provide features whereby friends can send direct messages to each other’s
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