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Problem with emails

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tininha1975
tininha1975 Posts: 1,576 Level 4

I haven't received an email from the community for two days. Is there a problem? Because I received emails every day, and since November 8th I haven't received them anymore. Can someone help me?

Best Answer

  • LoFiGummy
    LoFiGummy Posts: 1,498 Community Manager
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    Hi there @tininha1975 and thank you reaching out about this!

    We're currently investigating this issue (along with notifications not working properly), and we'll look to fix it as soon as possible! The short explanation is that we've recently had a ton of new players coming to the community lately and we're adapting it to be able to handle it.

Answers

  • LoFiGummy
    LoFiGummy Posts: 1,498 Community Manager
    Answer ✓
    Options

    Hi there @tininha1975 and thank you reaching out about this!

    We're currently investigating this issue (along with notifications not working properly), and we'll look to fix it as soon as possible! The short explanation is that we've recently had a ton of new players coming to the community lately and we're adapting it to be able to handle it.

Hey! Would you like to give us your opinion?