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Gold Bars....Gone. 😭

NuJerzz
NuJerzz Posts: 70

Level 3

I had 62 bars. Now I have 1. Where did they go?

Answers

  • Yosca
    Yosca Posts: 17,878

    Oh no @Dama_Baker I am sorry to hear this!

    Please try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    *Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    *Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

    I hope this helps

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