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Got a notification when I signed in that I’d lost my streak as I’d missed a day but I had not. I was on day 473 or something like that. I’d like my streak reinstated!
Why didn't i get my daily booster today??.. i heard other ppl say the same thing.. I hope I don't lose my streak for some thing that isn't my fault..
Hello @HazelAskey52 !
I'm very sorry to hear that. Today we were informed there's an ongoing problem in Weekly Contest
Keep an eye on this thread for updates on the situation:
You do realize that people are gonna leave this game for what it is @Pitty_Kitty, right? There's quite a few other really nice games with less issues.
Thanks for your reply on here. I did contact King Support from my Win 10 app on my pc, received a "standard" reply saying bad luck but there was nothing they could do regarding the loss of 2 weeks Weekly Contest progress as it could be due to many causes including a glitch in the game. This is very disappointing as it also removed last weeks progress too which means there is no chance of winning the super wonderball next week. It would have been a nice gesture to be awarded with other boosters to make up for the loss. The screenshots were not required either.
Hello @HazelAskey52 @LisaEarnshaw and welcome to Soda community!
Please also try to contact King Player Support directly from your Soda app so they can retrieve infos about your game and look into this. Screenshots are very helpful, you'll be able to send them too after a King employee reaches out to you🙂
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subptopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I have a bug with an Event or Feature". Fill in the form and send.
Streaks and badges/ribbons are not items stored on King servers so they cannot be restored if they're lost, I'm sorry.
I've just had a similar problem with the Weekly Contest. I logged on and claimed my prize for coming 2nd, but it did not register on the Podium Streak which has now been wiped clean and have to start again. It should have added a 2nd green tick. Fortunately I have screenshots for the last two weeks but don't know if this will count for proof.
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In the game, where I was at an advanced level, I was spending 8 hours on color balls and another 7-8 hours There was an unlimited package.. I also had over 80 candies and other items, and many other things. But I created an account to save my progress, and everything is gone. I want them back, please.
Can anyone help? My Bake a Cake shows a "claim", but when I tap on it, it goes nowhere. I've tried signing out, signing back in. Don't know what is wrong. Just want to play.
Hi guys, Apologies if this has been asked before, but I just recently got back to Candy Crush Soda Saga, and it was linked to my FB account, so I didn't have any King account. I created a King account using different email from my FB account. After I unlinked my candy crush account from FB, my save data is now within my FB…
Yet again I didn't get my bonus after being on podium for 3 weeks in a row. I have a picture from yesterday when the clock was at 0 time left and it shows me on podium and having the prior 2 weeks podium finishes lit...please fix this
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
