Just purchased the weekly offer but not received the 12 hour free play along with other game booster

Sue_Needham

Just purchased the weekly offer but not received the 12 hour free play along with other game boosters.

Yosca

Welcome to Soda Community @Sue_Needham

Sorry that your purchase didn’t go well 😕 If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find it.

Hope this helps.