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Why has my candy crush gone back to the old settings of rewards even the levels are different now I

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Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited March 2024

    Hello!

    I'm afraid I don't understand what kind of problem you're experiencing

    If troubleshooting steps (shared above) don't help and Soda app is still not running smoothly you could try uninstalling it and reinstalling it from your App store as a last resort. This way Soda app returns to its factory settings and all possible app corruptions are deleted.

    If you use a King account (simple email address + password) or Facebook account to save your progress, after reinstalling you'll be able to log back in to your account and find all your progress and gold bars right where you left off.

    Note: if you don't use any account to save progress at all, then your progress is not being saved on King servers and it will be deleted after uninstalling.

    Unfortunately uninstalling Soda app deletes boosters permanently (they're not saved on King servers, unlike progress and gold bars) but if they have been already deleted due to a glitch then there's nothing to lose, if I understand this correctly.

    If you're experiencing technical problems which are related to your ipad, I advise you reach out to an ipad expert who can physically look into your device and has more resources than Soda community forum to better understand the issue and rectify it.

    Hope this helps

  • King63
    King63 Posts: 7

    Level 2

    I followed all your instructions couldn’t log in or out sorry nothing worked

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