Life purchase

NancyMfromIL

I purchased a hard level offer with 30 minutes of life. Once again, I got the other stuff that came with it, but not the 30 minutes of life. You really need to get this fixed or take it off the menu. I refreshed and still no lives. Left the game, reloaded and still no lives.

Yosca

I am so sorry about your purchase issue @NancyMfromIL

Please contact Player Support as the Community cannot handle purchases due to personal info. If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find