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II am playing on 3 devices since 2014. Now on 2 of my devices it can't find my profile. So when I click on played before nothing happens. Please help as I was on 11350 and can't start all over from 1
Hello again @Eudean_Visage Strange that you see 2 different User IDs 🤔 Are you playing with different accounts on the same devices? In that case the accounts can be merged which is unfortunately irreversible.
About the “played before” issue..
Did you check for updates? Facebook/game.
Do you have the latest software on your devices?
I don't know if this could also be related to the problem (I don't play via Facebook myself) but I found this in the Help Center: Facebook Social Gaming update
Hi. I am totally confused as I am getting another user ID from my devices now so I am not sure why I have two user ID's which is 4264248069 and 14942679532.
Thanks
At this stage only the Samsung Galaxy A2 Core and a Vodafone tablet VF1296 are the ones with problems. I didn't want to log out on my other devices as I am not sure if the same problem will occur.
Hi. Yes I play through my facebook account. My user ID is 14942679532. I have been playing on the following devices through my facebook account Eudean Swart. Devices Samsung Galaxy A5, Samsung Galaxy A2 Core, Samsung Galaxy j4 Core and a Vodafone tablet VF1296.
Eudean
Do you play through Facebook account?
Welcome to Soda Community @Eudean_Visage
I am sorry to hear this! We’ve seen more players having this issue and have already reported it. To facilitate the search for the problem; can you tell me what your Game ID is, here is how to find it.
On what kind of devices is this problem? Make and model please. Do you have the latest game updates?
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I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
