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Welcome to Soda Community @Farmhouse67
Sorry about this! Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.
If that doesn’t work please contact King Player Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device:
If you don’t play on Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find it.
Hi @Farmhouse67 warm welcome to our community at Candy Crush Soda Saga.
Thanks for reporting this!
The studio is aware of this issue and are currently looking into it, if you can let us know your Player ID. We can send it to them for them to look at as well!
Have a nice day. 🌺
