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Hello. My app needed an upgrade once I did it and now I can't log back in with an FB account because I can't press the button
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Hi again @Elleni39 I have read that you play on Samsung devices. What is the model? ➡️ Android Settings- About Phone - (for example Model number SM-695F)
Do you have at least 2GB free memory storage on your device?
I have the same problem, first I lost my gumball goodies for 3 weeks now, I thought if I logged out they would come back, nothing!.. I had to reinstall the game 3 times cause whenever I log out it won't let me log back in to my king account.. I have to reinstall the game,it just started doing that in the middle of April, before that I had no problem with this game,I'm on an android phone.. version 1.267 of the game..no matter what I do it won't fix it!
Hello @Raivis1988 I am sorry about this! Do you play on Android device? Please check if you need to update Android System Webview via Google Play Store!
Also, if you accidentally selected "non-social" gaming, you won’t be able to play Candy Crush Soda Saga on Facebook anymore, or connect to your game using Facebook. Please read more in the link below how you can change it back:
➡️ Social Gaming Update
one device
Hi @Raivis1988 I would like to help you. Have you followed the steps above - clear cache, turn off the device completely for at least 10 seconds? Once you've turned your device back on, make sure your internet connection is stable. I also had an update of the app to version 1.267.4 and was not logged out of the game. Therefore, the behavior of the app seems a bit strange to me. Do you have another device where you can install the app and log in? Just to test if it's your device's fault.
I didn't log out myself. Updated the app, restarted and all, I couldn't go back to anything. Yes, I had reached the 6005 level before the update. You can help bring it back, or you just want to talk
Hi @Raivis1988 why are you logged out of the game? Did this have to do with your update or did you log out of the game yourself? Congratulations on level 6000. Milestone levels are a great achievement. You can win a badge here in our community if you post your map in the right thread. Did you reach level 6000 before logging out of the game?
I've done everything I need to do, but I can't log in anymore. Everything should start from the beginning. Today I reached the level of 6000 and did not even get any extras
Hi @Raivis1988 warm welcome to our community at Candy Crush Soda Saga.
It's great for us to know what platform you're playing Soda on so that we can help you properly, but we can give you some tips on things you can try to help you out. In the meantime, please try the following:
Let us know if you have any more questions or need more help!
🐻✨ Guess who’s back in Candy Crush Soda Saga? The Grow-A-Bear event has returned, and it’s been a long time! To celebrate this cozy winter moment, we’re bringing something special to the Community too 💫 For a limited time, you can earn an exclusive Community badge featuring this adorable winter elf bear 🎩❄️ 🎉 How to join…
Hi Soda Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community Hub HERE and…
Hello Soda Sparklers! 😊 This is Hot Tracks Part for Soda Sparklers 🔥, feedback thread for New Released Levels of this week ! [Level 18,251 ~ 18,295] 🔎 What Do You Love To Share For These New Released Levels? Tips & Tricks for these levels? Any feedback, improvements, suggestions, or any issues found in these levels? Any…
Hey Soda Squad! The Soda Cup has been bubbling with excitement this season! Things moved fast, so we’re bringing the whole tournament together in one sweet celebration thread. 💜 No matter when you join, Quarter Finals, Semi Finals, or right at the end, we’d love to see how your journey went! So here it is: A unified Soda…
December is here, and we’re closing out the year with a month full of festive fun, frosty competitions, and a few exciting improvements you’ve been asking for. Whether you’re settling in with a warm drink or smashing levels on the go, here’s everything happening in Soda this month. ❄️🥰 🏆 Soda Cup, Ice Hockey Edition Our…
Hello Sodalicious people! You have been waiting for it, and here you have it: Soda Level 8000 badge! Are you part of the Soda Level 8000 Club? 😎 Simply take a screenshot of your level showing that you've passed level 8000 and post it below- as easy as that! What are you waiting for? Get your badge now!! No account…
Hi Soda Crushers December month is a holiday month This time close my score contest Rules .Play any level .You can post upto 3 entries improve your score .You can repeat same level .post only score .next" should be visible under Kimmy or Piggy bank .levels and scores cannot be covered. Don't cut anything off screenshots…
came in second place and I can’t receive my rewards due to it saying unstable network which is incorrect because I can purchase other items from here.
