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Hello. My app needed an upgrade once I did it and now I can't log back in with an FB account because I can't press the button
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Hi again @Elleni39 I have read that you play on Samsung devices. What is the model? ➡️ Android Settings- About Phone - (for example Model number SM-695F)
Do you have at least 2GB free memory storage on your device?
I have the same problem, first I lost my gumball goodies for 3 weeks now, I thought if I logged out they would come back, nothing!.. I had to reinstall the game 3 times cause whenever I log out it won't let me log back in to my king account.. I have to reinstall the game,it just started doing that in the middle of April, before that I had no problem with this game,I'm on an android phone.. version 1.267 of the game..no matter what I do it won't fix it!
Hello @Raivis1988 I am sorry about this! Do you play on Android device? Please check if you need to update Android System Webview via Google Play Store!
Also, if you accidentally selected "non-social" gaming, you won’t be able to play Candy Crush Soda Saga on Facebook anymore, or connect to your game using Facebook. Please read more in the link below how you can change it back:
➡️ Social Gaming Update
one device
Hi @Raivis1988 I would like to help you. Have you followed the steps above - clear cache, turn off the device completely for at least 10 seconds? Once you've turned your device back on, make sure your internet connection is stable. I also had an update of the app to version 1.267.4 and was not logged out of the game. Therefore, the behavior of the app seems a bit strange to me. Do you have another device where you can install the app and log in? Just to test if it's your device's fault.
I didn't log out myself. Updated the app, restarted and all, I couldn't go back to anything. Yes, I had reached the 6005 level before the update. You can help bring it back, or you just want to talk
Hi @Raivis1988 why are you logged out of the game? Did this have to do with your update or did you log out of the game yourself? Congratulations on level 6000. Milestone levels are a great achievement. You can win a badge here in our community if you post your map in the right thread. Did you reach level 6000 before logging out of the game?
I've done everything I need to do, but I can't log in anymore. Everything should start from the beginning. Today I reached the level of 6000 and did not even get any extras
Hi @Raivis1988 warm welcome to our community at Candy Crush Soda Saga.
It's great for us to know what platform you're playing Soda on so that we can help you properly, but we can give you some tips on things you can try to help you out. In the meantime, please try the following:
Let us know if you have any more questions or need more help!
Hey Soda squad! 🥤✨ We’re starting a new community initiative to support our newest players in Candy Crush Soda Saga, and to thank our most helpful helpers along the way! If you enjoy answering questions and sharing tips in the Soda Support area, you can earn up to 200 Gold Bars every month 🎁 Click on the sections below for…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New Sodalicious levels arrive every Friday! 🎉 Make sure to check your game for updates so you don’t miss out! 💜✨ 📱💻 Where are we now? 🔹 New levels unlock weekly on iOS, Android & Windows. 🔹 Windows players may have access to more levels earlier. Latest iOS/Android: episodes 1225, 1226, and 1227; with the final level being…
Searching for a team? This is where you can find one. Just comment below with your level and a bit about you and wait for people to send you team offers! Searching for a member for your team? Here's where you find one too! Check the applicants or post a story of your team and the expectations you have. Once you found an…
Why after help bake the cake it is saying I didn't help???? This ticks me off because I spent bars releasing the team and passing several levels!!
Edit, February 4th 2025: Hello again, we have an update from the studio. The issue previously reported regarding Bake-A-Cake seems to have had several different parts which made it difficult to fix in a timely manner. Right now, this problem has been fixed for some, and it will require more time from the studio to…
Let's count in Soda guys! Rules Let's count! You can post as many countdowns as you can. Count the numbers and see how far we go! 🥤 Please do not post several times in a row and let others join in. Let's Go!
Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
Hi players 👋🏻 Let's e-meet in the off topic area here in this thread. Having chit chats, sharing gifs; simply having fun. 1 thread where we can talk about anything (competitions, events, daily life, etc.) What do you think? Keep it nice and clean 🤗 (Spoiler)
