(Solved) Connection Issues - June 17th
Comments
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Hi @DanishWolf Thank you for reaching out. Our Community Manager has confirmed that the game is a bit unstable at the moment and that some players are affected more often. He is currently in the process of clarifying this with the studio. I really hope that they can get solved soon.
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Been having issues for hours and lost 2 hours of candy I purchased 🙃 😐 so frustrated 😠
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Hi there, we're currently experiencing some issues with Soda, please follow this thread to get the latest information on when it is solved:
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Hi there, sorry to hear that! If you've lost boosters that you've purchased I suggest reaching out to the Support Team to get help with this!
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It’s connected but i’m level 1 what’s going on it’s really unfair
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Hello @Carolina_Freitas_05
The connectivity issue is currently being investigated. Please check the main thread for updates.
Sorry for the inconvenience!
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@342 @smessyrn @Carolina_Freitas_05 @DanishWolf @Susiesyzygy @theyatagannn
If you experienced the connection issue in the game, it should now be fixed! Please follow these instructions:
- Restart your device and game
- If you're having continued problems, make sure to log out and log back in again
This should make you get back on track with the game again! If you still don't get everything back up and running, please wait a little as it might take some time before everything is fully back online again. but we're getting there very soon. Thanks everyone for you patience with this one!
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My game is working again, but I lost my Battula ball, because I couldn't play in time, and game keeps frequently crashing. I have restarted the game some times, haven't helped much. I so far lost 20 Gold bars on crashing games, next to having to play lower level of Battula Ball 😔 Will contact customer service.
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I hope you can get the help by doing so and I'm sorry to hear that. 😔🙏
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