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Why did our team ranking not go up when we completed the 825 points it should be 21 now. Second ? Why don't I get my chefs hat back after I complete 5 levels
Welcome to Soda Community @grannytolove
20 is the highest ranking in Teams. As you can see from my screenshot, it stops after 20. So the rewards remain the same when you have collected 800 points again with your team.
Regarding your 2nd questions, please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and clear your cache -not data! Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Hello @grannytolove🤗 A Warm Welcome to the King Community!
You are in Candy Crush Saga area now.
Let me call in our Candy Soda Saga Moderator @Yosca to help you with your questions.
If you have any questions in the meantime, please type below.
Thank you for joining our Community & have a great rest of the weekend🍫🍫
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…