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Lost everything after changing the phone.

Liisu79
Liisu79 Posts: 1

Level 1

Hello, i got a new Phone and after sign in, i still got the level i had, but all my boosters (and i had a lot!!!) were gone, also all the progress i made. How can i get it all back?

Thank you and many Greetings!

Answers

  • Yosca
    Yosca Posts: 17,697

    Welcome to Soda Comunity @Liisu79

    Boosters, Extra Lives, and Extra Moves are not saved on King’s servers; they are saved locally on the device in which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device. This also applies to the Daily Bonus; it’s not registered.

    But if you still have access to your old device, everything will still be there! So you can use these boosters to progress and in the meantime build up new boosters on your new phone.

    You can find info in Help Center article: New phone or tablet

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