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samjen143
samjen143 Posts: 5

Level 2

edited August 24 in Support

my internet was down due to power outage I had a long constant login record I signed into game as soon as power was back and I think you should give exception to the restart rule when it’s beyond the players control. I can’t afford to purchase to continue so in order to play I had to start over. It just doesn’t seem fair to require me to spend money I don’t have.help

Answers

  • samjen143
    samjen143 Posts: 5

    Level 2

    edited August 24

    to require

    samjen143 Posts: 5 Newbie7:17PM edited 7:19PM

    my internet was down due to power outage I had a long constant login record I signed into game as soon as power was back and I think you should give exception to the restart rule when it’s beyond the players control. I can’t afford to purchase to continue so in order to play I had to start over. It just doesn’t seem fair to require me to spend money I don’t have.me to spend money I really don’t have to keep my constant login alive.

  • Lou_2002
    Lou_2002 Posts: 637

    Unfourtnally there's nothing that can be done about that

  • Yosca
    Yosca Posts: 17,697

    Welcome to Soda Community @samjen143

    I am sorry this has happened to you 🙁 Even if your Daily Bonus has restarted from day 1, you still have your free temporary booster. The 30 minutes of infinite lives are back from day 8. There is info in Help Center article My Daily Bonus

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