Why was I charged $9.72 for a $1.99 purchase?

Hongabonga

I know it’s not much but I don’t have much.

Yosca

Welcome to Soda Community @Hongabonga

Purchases made on different dates might be grouped together into a single charge and shown in the receipt you received via email from your provider. To verify this, you'd need to check your purchases history. If you don't recognize the purchase afterwards, you should report this immediately.

Click on the Help Center link related to your case:

I think I have been charged twice/I don't recognize a purchase on Apple

Why are there charges I don't recognize on my App Store account?

Why are there charges I don't recognize on my Google Play Store account?

Why are there charges I don't recognize on my Amazon account?

Hongabonga

The previous 6.99 charge was already removed from my account. So you’re saying I wasn’t overcharged for the 1.99 but that I was double charged for the 6.99. Apple says it’s your fault and I have no doubt you will say it is Apple. So I will look elsewhere for Mobil gaming.

Yosca

Hello again! 🤗
Did you read the article? It says: Looking for more information from Apple? Read their guidance on how purchases are grouped. Apple is known for grouping multiple purchases into one larger charge 🙂

Have a nice day 🍭

Hongabonga

I understand what you are saying and how they group payments. What I’m telling you is that the 6.99 purchase was taken twice.

DanishWolf

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3143604#Comment_3143604

Contact Candy Crush Soda people under Contact Us at the bottom of this community screen (a little below the comments box - scroll down). They can help you, and how to send them proof of a faulty purchase/double charge.