Why haven't the striped candy's been credited to my game...??

ivanvandemon

Recently and several times I have been rewarded striped candy's along with various other items yet they haven't been credited to my game. Other symbols are getting credited but the striped candy always stays on 3.

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/467486/why-havent-the-striped-candys-been-credited-to-my-game

Hi

Welcome to the Sweet Soda Community

Did you check latest version of your game and device software update?

Striped candy possible chance to get Kimmy Arcade Event, and batula treasure hunt, 4 in a row unlimited one hour striped candy

Thank you for joining us

ivanvandemon

Hi thanks but like I said the striped candy rewards are not being credited at all..

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3152095#Comment_3152095

Hi

Try following steps

Force close your apps, turn off your device for at least 2 minutes, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.

If don't work please mail player support area contact us mention your game I'd and subtopic prize didn't not receive

https://soporto.king.com/contact