09062024 candy crush soda not loading
Level 3
I am on a desktop and a laptop today. Candy Soda had no issues today and now it is not on the Facebook menu left side options with the other King games. You still can select it when playing another game from the top of the screen menu bar. When you do it throws you over to the Facebook main page again. So it has disappeared for some reason. Can you please investigate.
Answers
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Hello @hopefulone thanks for your post and sorry for this inconvenience. Hopefully it will be resolved soon.
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Hi Welcome to the Sweet Soda Community
Please try following steps
Clear cache of your device logout and switch off device atleast 2 mins
Restart:Force close apps and restart your device.Updates:Check that you have the latest game and device updates.Memory:Keep at least 2GB free storage for smooth gameplay.Connection:Use WiFi instead of cellular data.Thank you for joining us
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Welcome to Soda Community
The Studio is aware of this problem and working on it! If you have a King account, you can log in until the problem is solved. Sorry for the inconvenience.
There is info in Help Center article: I can’t play on Facebook1
