09062024 candy crush soda not loading

hopefulone

I am on a desktop and a laptop today. Candy Soda had no issues today and now it is not on the Facebook menu left side options with the other King games. You still can select it when playing another game from the top of the screen menu bar. When you do it throws you over to the Facebook main page again. So it has disappeared for some reason. Can you please investigate.

King3107

https://community.king.com/en/candy-crush-soda-saga/discussion/467499/09062024-candy-crush-soda-not-loading

Hello @hopefulone thanks for your post and sorry for this inconvenience. Hopefully it will be resolved soon.

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/467499/09062024-candy-crush-soda-not-loading

Hi Welcome to the Sweet Soda Community

Please try following steps

Clear cache of your device logout and switch off device atleast 2 mins

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Thank you for joining us

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/467499/09062024-candy-crush-soda-not-loading

Welcome to Soda Community

The Studio is aware of this problem and working on it! If you have a King account, you can log in until the problem is solved. Sorry for the inconvenience.
There is info in Help Center article: I can’t play on Facebook