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🥤 Soda Cards Frozen? We’re on it! 🥤
Hey Soda players! 🙌✨
We’re aware that some of you are experiencing an issue where Soda Cards are not responding, preventing players from claiming rewards. Rest assured, our team is actively working on fixing this and is doing everything possible to resolve the problem as quickly as we can!
💡 In the meantime, if you’re encountering this issue, we’d love for you to use this thread to let us know. Please share the following details:
- Your Game ID
- The OS version are you on
- The version of Soda you have
- The device(s) you’re playing on (e.g., Android, iOS, or Windows). If you play on more than one device, please share and specify each ones.
This information will help us investigate the issue further and ensure a speedy resolution!
Thank you so much for your patience and understanding. We’ll keep you updated as soon as we have more news. 🍬💜
Comments
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Please share info with us as mentioned above @milo1054 @maryc70 @wendz66 @kingsta @Teggles227 @BlueR @johannecayer
How to find your Player ID on Soda app: here
How to find your Player ID on Facebook site: here
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Player ID 5570806780
Game version 1.276.2
iPad 9th generation
iPad 6th generation
iPadOS 17.7
A34 model SM-A346B/DSN
One UI 6.1 Android version 14
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Player ID 5688606047
I'm not interested in claiming the rewards. It is important to me that the game works properly. My data is:
Game version 1.276.100.0 Windows 11 - no update available (Win11 is always a little later)
Game version 1.277.5 (updated today), Android Huawei Y7 phone, Android version 8.1.0 and Galaxy A13, Andriod version 14, One UI 6.1 and Lenovo Tab P11, Android version 113 -
Here are the requested details for @MountainMom:
- My game ID = 4298347615
- OS version = Android 7.0 Nougat
- Candy Crush Soda version = 1.277.5
- I play on a Samsung Galaxy Tab S3 SM-T820 (Android). I also have the game installed on my iPhone 13 Pro Max (iOS version 17.6.1) but rarely play on that device. I did open that app after I was unable to collect the final Nostalgia Soda Card, but I had the same result on both devices.
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M player ID 15030042316
OS Version One UI 6.1
Soda Version 1.277.5
My Devices : Phone ( Android ) .Samsung Galaxy S22+ : Tablet Amazon Fire HD 10 (11th Generation ).
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My game ID = 1083027425
OS version = Android 13 (tablet) and Android 14 (phone)
Candy Crush Soda version = 1.277.5
I play on a Samsung Galaxy Tab S6 Lite (Android). I also play on Samsung S 22+.
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Bambou plié. ID 1205711596
J'AI RECLAME PAR MAIL MAIS ON M A FAIT TOURNER EN BOURRIQUE PENSANT QUE MON PHONE EST DEFAILLANT. UNE SEMAINE QUE JAI ACCOMPLI LA MISSION MAIS JE NAI PAS MON GAIN SODA CARTE. FATIGUANT
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I want to know why I haven't got my badge on my game profile for completing card collection like I was supposed to
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