🥤 Soda Cards Frozen? We’re on it! 🥤
Hey Soda players! 🙌✨
We’re aware that some of you are experiencing an issue where Soda Cards are not responding, preventing players from claiming rewards. Rest assured, our team is actively working on fixing this and is doing everything possible to resolve the problem as quickly as we can!
💡 In the meantime, if you’re encountering this issue, we’d love for you to use this thread to let us know. Please share the following details:
- Your Game ID
- The OS version are you on
- The version of Soda you have
- The device(s) you’re playing on (e.g., Android, iOS, or Windows). If you play on more than one device, please share and specify each ones.
This information will help us investigate the issue further and ensure a speedy resolution!
Thank you so much for your patience and understanding. We’ll keep you updated as soon as we have more news. 🍬💜
Comments
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Player ID 5688606047
I'm not interested in claiming the rewards. It is important to me that the game works properly. My data is:
Game version 1.276.100.0 Windows 11 - no update available (Win11 is always a little later)
Game version 1.277.5 (updated today), Android Huawei Y7 phone, Android version 8.1.0 and Galaxy A13, Andriod version 14, One UI 6.1 and Lenovo Tab P11, Android version 11 -
Here are the requested details for @MountainMom:
- My game ID = 4298347615
- OS version = Android 7.0 Nougat
- Candy Crush Soda version = 1.277.5
- I play on a Samsung Galaxy Tab S3 SM-T820 (Android). I also have the game installed on my iPhone 13 Pro Max (iOS version 17.6.1) but rarely play on that device. I did open that app after I was unable to collect the final Nostalgia Soda Card, but I had the same result on both devices.
