Purchase

sherwood1995

Good evening, I have purchased a few packages in the app. The issue that I am having is when I try to do various moves the game does a move that I didn't make and then takes the item from my package. I enjoy playing this game but I am getting frustrated with the app. I have deleted and reinstalled the app thinking that would work but it is still occurring.

Kim Sherwood

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/470719/purchase

Hi Welcome to the Soda Community

Did you check latest version of your game and device software update?

You can check purchase related information here

If you purchase did not receive items you can also mail player support area contact us mention your game I'd and subtopic purchase and gold bars also mention your purchase receipt here