New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
I purchased purchaced a $12.99 PACKAGE
Best Answer
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Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please checkย Here
1
Answers
-
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please checkย Here
1 -
Hello welcome ๐
Have you tried to do the troubleshooting steps ๐
Sorry to hear you have this problem with gold bars missing. Please try the following:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataโ๏ธ)
โโโโโ in iOS: go to settings - tap on Safari - tap on Clear history and website data
Sorry to hear this. Before I will report this, please do the following and then come back to me:
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