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How come I didn't get all my stuwhaff from when I purchased the deluxe from the reward pass. I didn't receive the gold bars or the gifts that I was supposed to get
Hi there @bigfyne
Purchase unlocks the Deluxe Pass, but rewards from both the Deluxe Pass and Free Pass cannot be collected until the quests are completed.
If you have played and completed your quests but are unable to redeem the respective rewards, try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.
If you are still unable to redeem your rewards after this, please contact King Player Support directly from your Soda app:
- Open the game app
- Tap/click the? mark
- Tap/click My Purchases
- Choose and tap/click a topic that is closest to your question/issue
- Scroll down to the bottom and tap/click "Contact Us"
Fill in the form by selecting "Purchase Issues or Questions" and the subtopic that applies to your case the most. Explain your problem and send.
Hi Welcome to the Soda Community
Sorry for hear from you you can mail player support area contact us mention your game I'd and purchase receipt , sub topic purchase and gold bars
Thank you for joining us
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Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…