Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Despite passing more than a dozen levels in Soda, my color bombs were not counted in Rocket Rush. What happened?
Hi @MountainMom
I am sorry to hear this; I've had the same experience unfortunately. Do you happen to play on different devices? Have you gone through some troubleshooting steps:
Force close the app, check for updates, clear cache.
If the problem persists, on which device(s) are you playing Soda? We are gathering information so that the Studio can investigate this.
I only play on one device -- Samsung Galaxy Tab S3 SM-T820 -- and have my app automatically updated. I performed the standard troubleshooting steps and will hope that the problem does not recur. I usually win Rocket Rush, so this last event was quite disappointing. Thanks for responding and reporting the issue, @Yosca .
Hello, you can check my answer here. It works for many players having this problem.
New here? Sign in or create an account to join the fun.
I don't know why but I can no longer change my game board color. . I can't change anything except sounds. I've tried figuring it out on my own but nothing. I've send a email, no reply
I noticed a couple weeks ago that I was getting charged twice for the same purchase but the contact page would not let me send a message, I tried for 3 days in a row to send one, I tried again today and it still give me the same message that something went wrong when sending the form. Is this going to be fixed soon?…
Buyed a package and didnt recive the package, added a screenshot of the purchase
Hi I was wondering why when I’m away from my internet staying at someone else’s house I get either an extra 5 plays or watch videos to get extra chances when I fail a level, but when home these aren’t offered. Is there a reason please?
level 15054 is not working correctly.correctly. cannot advanceadvance the candies
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
