Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Today I am not able to purchase any boosts or Golden bars from The Store.
It just shows that I can but it cause the store is unavailable and that I need to try again later, what should I do?
I've been trying all day
You could try troubleshooting again, then play/replay a few levels, but unfortunately I don't have the ability to bring the Semi final back on your device π, sorry.
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Clear Cache: inΒ Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataβοΈ)
βββββ inΒ iOS: go to settings - tap on Safari - tap on Clear history and website data
Yes I have a lot of space and my WiFi is stable and normal!
So I'm not in the semi finals anymore?
You guys can do nothing?
I am sorry that you reinstalled the game @JullyC
Reinstalling is always a final solution, and we do not simply recommend it, as you may unfortunately lose all boosters and any progress in events. Have you checked whether you have the latest game version? King also recommends having at least 2GB of free memory to run the game smoothly. Also, make sure you have a stable internet connection; try to connect to a WiFi connection instead of using cellular data.
You can take a look in my prints
The semi finals are gone in my activities and I was just doing good, and I not able to purchase anything in the store, I alread cleaned the cache (just the cache), and restarted my Phone, download de app again! I am really frustated
With Candy Crush Soda!
And then I instalei again the app and logged my account and the problem persists, but now it's worse, I am out 10th anniversary semi finals and I was playing it π
Welcome to Soda Community @JullyC
I'm sorry to hear you're having purchasing problems π To help you properly; are you having this problem with Candy Crush Saga or Candy Crush Soda?
New here? Sign in or create an account to join the fun.
Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦