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(Getting Fixed) 4-In-A-Row: Issues & Disappearing
Comments
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Thank you for the responses @Evergoddess @maf34100 @nekocat @Kerrie @GrammyJane @sabrina10 @PaulaB1 ! I've forwarded this to the studio and this helps them with the investigation.
As @Yosca said as well @Stephen_Ward, while my responses here may seem generic it is because I'm responding to several people at a time, but I am actively talking with the studio regarding this. It seems like this issue in particular seems to be a bit more of struggle to find and fix.
While the event is down, it's not as good as the event itself, but I hope that everyone is logging in for their daily gift at least in the meantime while they work on fixing it!
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I wanted to ask for this piece of information! You mention that you were notified that a player had chosen a task - was that via a notification in the game such as a pop-up or did you see a ❗️ in the activity hub?
And did the event disappear for you completely in the Activity Hub?
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Sorry for this late answer.
I received an app notification on my mobile. So it was outside the game.
When I logged in the app on Monday, the game icon was blurred, with "come back later" although the board I was playing on Sunday had not been completed.
The activity is now working fine.
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Hey there, have you checked that you don't need to update the game? It sounds like it either can be an update or cache problem, follow these steps:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data