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My candy crush is getting worse. Why do l don't get adds to help me win the level?

Nomasonto6
Nomasonto6 Posts: 1

Level 1

The worse part l can't even get the lives from my team. I've been updating but still there's no change. There's a message which says l should join a team to get more lives. But l am in the team which l participate. Please fix it. I need add every after level to help me win just like other people

Answers

  • Yosca
    Yosca Posts: 17,677

    Welcome to Soda Community @Nomasonto6

    Regarding the error with requesting lives from team members, the Studio is currently investigating what causes this. Until this is solved, you can request Lives from your team by entering the Teams Chat: 

    Tap on the Teams symbol on the main screen

    Tap on Chat

    Tap on Ask for Lives (Ask and a red heart) at the bottom


    Regarding ads, the ads feature is part of a test group. This means that some players will see ads and some players won't. We have no influence on this; groups of players who will or won't see ads can be changed by the Game Studio. I understand that it sounds unfair 😕, I've never had ads in my game either. Players are advised to make sure the game is always up to date as ads feature might become available.

Hey! Would you like to give us your opinion?