he perdido mi pogreso, como lo recupero ???

janso45

he perdido mi progreso, como lo recuperp ???

Yosca

Welcome to Soda Community @janso45

I'm sorry this happened 😕 Did you save your game by playing through a King or Facebook account? If yes, you can find your progress back! Please follow these steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Let me know if you need more help 🙂