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Rewards Pass

kevin1986
kevin1986 Posts: 4

Level 1
in Support

I didn't receive the last two rewards Pass and I paid for the deluxe pass too

Answers

  • LoFiGummy
    LoFiGummy Posts: 2,470
    https://community.king.com/en/candy-crush-soda-saga/discussion/477389/rewards-pass

    Hi there, and I'm sorry to hear that - please try this first:

    • Restart: Force close apps and restart your device.
    • Updates: Check that you have the latest game and device updates.
    • Connection: Use WiFi instead of cellular data.
    • Clear Cache:
      • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
      • 🍏 iOS: Settings > Safari > Clear History and Website Data

    I would also play a level or two to see if things get refreshed. If the problem remains, please return to us with the following information:

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