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 ⛔ Connection Issues All Games - More info HERE
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Compte a reconnecter

pinousse
pinousse Posts: 1

Newbie

edited December 20 in Support

Bonjour depuis la mise a jour de ma tablette je n arrive plus a me connecter à mon compte Candy crush et retrouver ma progression

Answers

  • QueenB
    QueenB Posts: 15,430

    Welcome to the community 🤩

    It seems like you're experiencing connection issues that might be related to the current problem affecting all games, as mentioned in the announcement above. Rest assured, our team is aware of these issues and is actively working to resolve them as quickly as possible.

    For now, here are a few steps you can try while we work on a fix:

    1. Check Your Connection: Make sure your internet connection is stable (Wi-Fi or mobile data).
    2. Clear Cache: Sometimes clearing the game cache can help with minor glitches.
    3. Wait for the Fix: As this issue seems to be widespread, it might require some time before it's fully resolved. Please keep an eye on the Community for updates!

    We appreciate your patience while we work through this! If you have any other questions, feel free to ask. 😊

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