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Why is it that I can't finish these quests

Even though I complete the requirements?

On the left, I selected the quest, and after making TWENTY striped candies, the system only registers SIX? So I pick in making a coloring candy, and after making FOUR it doesn't complete. Game needs a revamp.

Answers

  • simplyP
    simplyP Posts: 12,339

    Try turning off your device and restart. Sometimes the game needs to be reset.

  • You can try a reset 😊

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    β€”β€”β€”β€”β€” in iOS: go to settings - tap on Safari - tap on Clear history and website data

    If we can help you further feel free to ask πŸ€—

  • joyfulone
    joyfulone Posts: 2

    Level 1

    I have the same issue, but it only happens after I have completed the latest levels. Why?

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