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Why can I not play this game anymore?

1511
1511 Posts: 1

Level 1

why can I not play this game anymore.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 16,319

    Hi Welcome to the Sweet Soda Community

    If you can't play Candy Crush Soda Saga anymore, it could be due to a number of reasons including: a lack of internet connection, needing a game update, server issues, problems with your device, a potential account ban, or even the game being removed from your region; try checking your internet, updating the app, restarting your device

    It may happen following reasons
    Technical issues:
    The game servers might be experiencing temporary downtime, causing you to be unable to connect.
    Outdated app:
    If you haven't updated the Candy Crush Soda Saga app recently, it might not be compatible with your current device and could be causing issues.
    Device problems:
    Check if your device has enough storage space and is running smoothly.
    Account issues:
    In rare cases, your account might be experiencing issues due to a login problem or potential violation of game terms
    Please try following steps
    Check your internet connection: Ensure you have a stable internet connection.
    Update the app: Go to your app store and check if there are any updates available for Candy Crush Soda Saga.
    Restart your device: Sometimes a simple restart can fix temporary glitches.

    Try to free atleast 2 gb device storage

    Clear cache of your game logout device switch off atleast 2 mins login

    If don't work following steps please mail player support area contact us mention your game I'd and problem details Click here

    Thank you

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