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I have been getting this message "You have been experienced an error that we are working hard to fix

LEWIJAC
LEWIJAC Posts: 2

Level 1

I have been getting this message "You have been experienced an error that we are working hard to fix. Please try again in a moment." This has been going on for three days. What do I do?

Answers

  • Ibnana
    Ibnana Posts: 4,023

    Hello, I apologize for the difficulties you are experiencing in the game. I understand how frustrating this can be. However, the solution is quite straightforward. Please take a screenshot of the error message you are encountering and contact support immediately. You will initially receive an automated response via email, but rest assured that the support team is prompt in their replies, so please do not lose hope.

    Once you connect with a representative, you can attach the screenshot, which is extremely helpful for them to understand your issue. They will guide you through the necessary steps to clear your browser history, clear your cache, and update all system applications.

    I am confident that you will be back to enjoying the game in no time. Have a delightful day! If you need any further assistance, please do not hesitate to reach out; I am always here to help. πŸŽΆπŸ˜œπŸ©·πŸŽ‰πŸ˜

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